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Phoenix Starter Alternator Repair
Products/Services
Alternator Testing
Starter Testing
After your alternator or generator is received for repair or service, we assign a repair ID number and a service technician who will personally complete the entire reconditioning process of your product.  Before beginning disassembly of your unit is is live tested for proper phasing, voltage, amperage, ground and bearing noise.  This initial testing allows us to perform a much better rebuild for our clients.  Following a complete disassembly, all the major parts are visually inspected and electronically tested.

Using precision measuring equipment the end housing bearings are checked for proper size.  All units repaired will receive new bearings.  We inspect the fan and replace if bent or worn, measure the fan pulley and replace as required.  The rotor is tested for field current draw.  A stator test will indicate any shorts or ground conditions.  Any defective or failing units will need to be replaced.  Repairs requiring rotor or stator repacement will naturally raise the repair cost.  We always check for quality replacement units that may be less cost to our clients.

Rectifiers and trios are tested for current flow and replaced as needed.  The voltage regulator on internally regulated alternators are completely tested and replaced as needed to assure the unit's proper performance.  New external voltage regulators can be supplied from our stock inventory with the return of your repaired alternator or generator, just let us know that you want a new replacement regulator.  Brush holders are thoroughly cleaned, spring tension checked and brushes replaced on every unit.  We try to keep the cost of re-manufacturing your unit down by re-using the brush holder as long as it tests within our rigid spefications.

We then pull required new parts from our inventory and assemble all the sub systems of your unit.  After final complete assembly, the repaired unit is then sent to our Quality Assurance Technician where a 5 step testing process is performed on our test bench that will assure proper operation and longevity to your repaired alternator or generator.

After your starter is received for repair or service, it is assigned a repair ID number and a service technician who will personally complete the entire reconditioning of your product.  Following a complete disassembly all the major parts are visually inspected and electronically tested.  Using precision measuring equipment the end housing bushings are checked for proper size and replaced as required.

The armature is tested for ground, short or open circuits and proper current flow.  When open windings are discovered in our testing procedures we solder the commutator as needed.  After completion of this service procedure the armature performs like a new part at a huge savings to the customer.  If the armature is shorted beyond repair we will most always have a replacement available from our inventory of repair and replacement parts.  Replacement of the armature will increase the repair prices so we always compare prices of quality replacement units that may be priced less than our final repair cost to the customer.  With the one guiding thought "no band-aid fixes"!  When the product leaves it will not come back for a long long time.

Field coils are thoroughly tested for amp draw and ground.  A visual inspection of the cover assures that no premature grounding can occur.  Brush holders are thoroughly cleaned, spring tension checked and brushes replaced on every unit.  We try to keep the cost of remanufacturing your unit down by re-using the brush holder as long as it tests within our rigid specification.  

Once all required parts are gathered the sub assemblies are put together, checked for proper movement and the starter is then fully assembled and all fasteners torqued to specification.

Before receiving it's final coat of factory paint the assembled starter is sent to our Quality Assurance Technician for a 3 step testing process that will assure proper operation and longevity to your repaired starter.

A special note on PMGR (Permanent Magnet Gear Reduction) starters:  in addition to all the above tests and repairs, the PMGR starters' have extensive testing performed on the permanent magnets to make sure they are within our tight specifications.

Our technicians recommend that you make sure that the battery or batteries are properly charged.  Charging system is operating at peak effeciency and all cable ends and electrical connections are clean and tight.





Battery and Electrical Connections

Our technicians report that after initial bench testing 10% to 15% of starters, alternators or generators send in for repair - the defect is caused by bad or loose connections or low battery voltage or loose belts

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TELEPHONE ESTIMATES NOT PROVIDED

If you require an estimate you will need to bring the item to us for a physical inspection.

​$15 fee for estimates and testing of starters and alternators.
Waived is the unit is repaired or replaced.
1988-2018